General Terms and Conditions

Company
Kintyre Gin is produced by Beinn an Tuirc Distillers Limited, a company registered in Scotland (SC526654).  The registered address is Torrisdale Castle, Carradale, Campbeltown, Argyll, PA28 6QT.

Online Sales
Our online shop is only for use by those residing in the United Kingdom.  The buyer shall be responsible for ensuring the accuracy of the details provided and we will not be obliged to accept an order unless all details requested have been provided correctly. You must be aged at least 18 years to purchase alcohol from us.

Prices and Availability
All prices are quoted in £ Sterling and are inclusive of VAT but exclusive of postage and packaging.  The cost of this will be advised at the time your order is placed, or displayed within the shopping cart.

All prices are subject to change at any time.  Any price changes prior to despatch will be notified, providing the opportunity for the purchaser to cancel the order.

We make our gin in small batches, and therefore there may be times when a product is unavailable.  We will ensure that the website is kept up to date, however if we are unable to fulfil your order then we will contact you within 3 working days of it being placed.

Delivery
We can only deliver to addresses within the UK and delivery is by post or courier.  We cannot deliver to PO boxes.

Orders will normally be delivered as soon after despatch as possible. Given our remote location, occasionally we experience transport issues, often due to inclement weather.  We will always do our best to fulfil your order as quickly as possible however if your order fails to arrive after 28 days from date of order, please notify us at info@kintyregin.com.

Returns and Refunds
If goods are damaged on arrival, or you have the wrong item, then please let us know as soon as possible, but at least within 48 hours of receipt at info@kintyregin.com.  Please take photographs and detail as much information as you can of any damage.

Purchasers can cancel an order by informing us within 7 days of receiving their order. It must be returned to us unopened, sealed and in original condition for a refund within 10 days of receipt. Return postage and other shipping costs back to us will be the responsibility of the purchaser.

We will refund the purchase within 30 days of you notifying us about the return, to the credit/debit card or Paypal account used to make the purchase.

We cannot be held liable for packages delivered to the wrong address due to incorrect information being provided when ordering by the customer.

Payment
We use Paypal or Stripe to accept payments allowing you to use your bank account, credit/debit card or your Paypal account.  All payment details are encrypted and you will automatically charged for your order once your payment details have been accepted.  Our liability to you for your order will not exceed the total price charged for the products and services ordered.

Copyright and IP
We have the intellectual property rights for everything published on this website. Please do not republish anything from this site without our consent.

Gift Voucher:
Vouchers are in denominations of £25 only.  Vouchers are redeemable online using the unique code on each voucher or by redeeming in person at our distillery.  Vouchers cannot be exchanged for alcohol by those under 18 years of age.  Vouchers cannot be exchanged for cash or other products and there will be no liability accepted for the replacement or refund of lost, stolen or destroyed vouchers.  Vouchers are normally valid up until 12 months from the date of purchase.

Gin School Vouchers:
Vouchers are redeemable upon booking the Kintyre Gin School Experience by contacting us directly. Gin School Vouchers cannot be exchanged for cash or other products and there will be no liability accepted for the replacement or refund of lost, stolen or destroyed vouchers.  Vouchers are normally valid up until 12 months from the date of purchase. In the case of our early bird vouchers, these will be valid for 12 months from the day we open the gin school.  Gin School Vouchers cannot be redeemed by anyone under the age of 18. One voucher entitles ONE person to attend gin school.

Gin Club
Membership is for life and is non-transferrable.
We will only use your details for gin club communications and prize draws and will never pass information to third parties.
To benefit from discounts in-store, please present your unique key fob.
To use discounts online, you will be sent a voucher code to use at the check-out via a mailing list. Contact emma@kintyregin.com to subscribe to the mailing list, quoting your unique key fob number. Please note that vouchers are time-limited. Discounts apply to gin products only. Membership is strictly for those over the age of 18.

Tour Bookings
If cancelling 7 or more days prior to the tour date a full refund can be issued (if the booking was made online), cancellations less than 7 days notice of the tour date results in a non-refundable policy, however the booking can be transferable to a new date for no extra cost.

Tour Vouchers
Tour vouchers must be redeemed within one year of the date shown. They are for two people to take part in one of our regular gin tours. Details of the tours are posted on this website – https://www.kintyregin.com/product/tour and spaces can be booked by calling us on 01583 431528 or by emailing info@kintyregin.com. Tour guests must be 18 years or over. Vouchers cannot be exchanged for cash and there will be no liability accepted for the replacement or refund of lost, stolen or destroyed vouchers.

Batch name competition
Our decision is final. The winner will be announced on all relevant social media platforms. The competition is open to residents of the United Kingdom aged 18 years or over except employees of Beinn an Tuirc Distillers Ltd and anyone otherwise connected with the organisation or judging of the competition. The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice. The winner will be notified immediately via whichever social media platform they entered from. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner. Prizes will be posted out as soon as we have the address of the winner. Our decision in respect of all matters to do with the competition will be final and no correspondence will be entered into. By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

Private Virtual Tastings
All participants MUST be aged 18 or over. Tastings must be booked no less than two weeks prior to the event to allow time for deliveries to be made. Payment must be made in full before tasting packs can be posted. Refunds are not possible once packs have been posted but we will make every effort to reschedule the tasting if the date becomes unsuitable. We promote safe drinking and encourage participants to use only half of the 5cl sample. Rudeness or inappropriate language from participants will not be tolerated and could result in the person being removed from the call or the call itself being terminated.

Ticketed Virtual Tastings
All participants MUST be aged 18 or over. Tasting sets will be posted out 10 days prior to the tasting. Refunds are not possible once packs have been posted. We promote safe drinking and encourage participants to use only half of the 5cl sample. Rudeness or inappropriate language from participants will not be tolerated and could result in the person being removed from the call or the call itself being terminated.